Global Collections Account

Account Management

•My payment is still in a pending state. Why has it not been processed?
•I have a USD account. How can I activate other currencies?
•Is there any minimum account balance that I need to maintain?
•Can I access my account from multiple devices? (phone, laptop)
•What unique features does Winvesta's global collections account offer?
•How do I reset my Password to login?
•Will we get a credit or debit card?
•What types of businesses does Winvesta restrict?
•Not receiving an OTP to log in to the Winvesta portal?
•Purpose Codes Table
•Can I add my team members?
•Can I change my email ID/phone number after registration?
•Can I get priority processing for my withdrawal?
•Can my team members operate the account?
•Do I get paper statements for my account?
•How do I change my registered email address?
•How do I change my registered phone number?
•How do I check my KYC verification status?
•How do I close my Global Collections Account?
•How do I update my name or address?
•How long does it take for funds to reach my Indian bank account?
•Lost phone access - how do I log in?
•What GST invoice do I need to withdraw funds?
•What documents do I need for KYC?
•What documents do I need to open a global collection account as a freelancer?
•What documents do I need to open a global collections account as a business owner?
•What is a global collections account and how does it work?
•What is the maximum time I can keep funds in my GCA?
•What should I do if transaction amount doesn't match?
•When will I receive my e-FIRA certificate?

Transaction Handling

•How can I view the FX rate for the conversion of my funds?
•What are the charges for the global collections account?
•What are the transaction limits on my account?
•When will I get my Free FIRA?
•How do I receive money/get paid?
•What currencies are available with local accounts?
•How can I view my account details?
•What is SWIFT (Shared) and SWIFT (Ours)?
•How do I receive CAD payments?
•What is a mid-market rate?
•Can I trade FX in the global collections account?
•How do I create an invoice?
•How do I receive Euros?
•How do I receive Great British Pounds?
•How do I receive USD?
•How do I request or download my account statement?
•What do I need to include in my invoice?
•Where can I access the statements for my global collections account?
•Which countries & currencies can I receive payments from?
•Which countries in the SEPA region can I receive international payments from?

Regulatory and Compliance

•Do I need to file an Export Declaration Form (EDF) for my service exports?
•When is the EDF due for service exports?
•Does delivering designs, videos or documents count as software for the EDF?
•Can I file one EDF for several invoices or clients?
•What details do I need to fill in the EDF?
•Does the ₹10 lakh limit mean I can skip the EDF for small invoices?
•What happens after I file the EDF?
•Will my payment be held up if I have not filed the EDF?
•What happens if I miss the EDF deadline?
•Do I still file an EDF if I am paid through a payment platform or collections account?
•Do I fill in the third-party fields on the EDF if I am paid through a platform or collections account?
•Do I need an EDF for invoices raised before 1 October 2026?
•How long do I have to receive payment from my client?
•What happens if my client does not pay?
•My client paid less than the invoice. What do I do?
•I received an advance before raising the invoice. How does the EDF work?
•A project was cancelled after I took an advance. What happens to the entry?
•Can my bank charge me for the EDF?
•My bank says it is not ready to take EDFs. What do I do?
•How is Winvesta regulated?
•Is Winvesta compliant with India's regulations?
•Where can I find your privacy policy?